Refund policy

Thank you for shopping with Wingsnova!
We always strive to provide you with the best shopping experience. However, if there is any issue with your order, please go through our refund and return policy below:

Refunds

• Refund requests are only accepted if the product received is damaged or unworn.

• Please write to us at helpwingsnova6@gmail.com to raise your refund request.

• Our team will review your case and provide you with the best possible solution.

• To be eligible, the request must be initiated within 3 days of receiving the product.

• Refunds will be made to the original payment method used at the time of purchase.

• For credit/debit card payments, it may take 5–10 business days to reflect in your account.

Returns & Exchanges

• Returns are accepted only in case of a damaged product or wrong size delivery.

• Our team will verify and approve the return request.

• Products must be returned in the same condition as received, with original box and tags attached.

• The shipping fee is non-refundable, and the return shipping cost must be borne by the customer.

Important Conditions

• Item(s) must be unused, in new and original condition, with all tags/packaging intact.

• If the return request is initiated after 3 days of delivery, it will not be eligible.

• Damaged products caused due to mishandling or after use will not be accepted.

Need Help?

For any queries related to refunds or returns, please contact us at:
📩 helpwingsnova6@gmail.com